Payment Policy

Effective Date: June 28, 2026

PURECREST — PAYMENT POLICY

This Payment Policy explains how payments, billing, subscriptions, payment authorization, and payment-related issues are handled when you place an order through PureCrest.

By placing an order on trypurecrest.com, you acknowledge and agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

For your convenience, PureCrest accepts major payment methods available at checkout.

Accepted payment methods may include:

  • American Express
  • Apple Pay
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa
  • Other payment options may be available depending on your location, device, browser, payment provider, and checkout settings.

All available payment methods will be displayed at checkout before you complete your order.

Payment Processing

Secure Transactions

All payments are processed through a secure, encrypted checkout to help protect your personal and financial information.

PureCrest does not store full credit card numbers or full payment details on our servers.

Payment Authorization

When you place an order, your payment method may be authorized for the total purchase amount.

Authorization confirms that the payment method is valid and that funds are available.

Final Charge

Your payment method may be charged when your order is placed, authorized, processed, packed, or prepared for shipment, depending on the payment method and checkout provider used.

You will receive an order confirmation email after your purchase is completed.

Pricing and Currency

All prices are displayed in USD unless another currency is shown at checkout.

Your final order total may include product price, taxes, shipping fees where applicable, discounts, and any other charges shown at checkout.

PureCrest offers free worldwide shipping where available.

Currency conversion rates, international transaction fees, or foreign exchange fees may be applied by your bank, card issuer, or payment provider. PureCrest does not control these fees and is not responsible for them.

Billing Information

You agree to provide current, complete, and accurate billing information when placing an order.

This may include your name, billing address, shipping address, email address, phone number, and payment details.

If your billing information is incorrect, incomplete, or cannot be verified, your order may be delayed, declined, or cancelled.

Payment Declines

If your payment is declined, please check with your card issuer, bank, or payment provider.

Common reasons for declined payments include:

  • Insufficient funds
  • Incorrect card details
  • Expired payment method
  • Incorrect billing address
  • Bank security hold
  • Fraud prevention block
  • International transaction restriction
  • Payment provider issue

You may need to contact your bank or payment provider before attempting to place the order again.

Card Verification and Fraud Prevention

For your security, PureCrest or our payment providers may require additional verification before processing an order.

We reserve the right to review, hold, cancel, or refuse any order that appears suspicious, fraudulent, unauthorized, high-risk, or inconsistent with our policies.

We may contact you for additional information if needed to verify your order.

No Additional PureCrest Payment Fees

PureCrest does not charge extra fees simply for using accepted payment methods.

However, your bank, card issuer, or payment provider may apply separate fees, such as foreign transaction fees, currency conversion fees, overdraft fees, or other account-related charges.

PureCrest is not responsible for fees charged by your bank or payment provider.

Order Confirmation

After your order is placed, you should receive an order confirmation email.

This confirmation means we received your order request, but it does not guarantee final acceptance of the order.

PureCrest reserves the right to cancel or refuse any order for reasons including suspected fraud, payment issues, incorrect pricing, inventory limitations, shipping restrictions, or policy violations.

If your order is cancelled after payment has been processed, an eligible refund will be issued to the original payment method.

Subscriptions and Recurring Billing

Certain PureCrest offers may include optional subscription, recurring billing, automatic refill, or membership options.

Subscriptions are optional and require your selection or consent during checkout.

How Subscriptions Work

If you choose a subscription or automatic refill option, your payment method will be charged automatically according to the price, frequency, and billing schedule shown at checkout.

Products may be shipped automatically on the same schedule until you cancel, if cancellation is permitted under the offer terms.

Subscription Pricing

The recurring charge will be the amount shown and confirmed at checkout, plus any applicable taxes or fees.

Subscription pricing, discounts, shipping terms, and billing frequency may vary depending on the offer selected.

Prices may change for future billing cycles with notice where required.

Consent

By selecting a subscription option at checkout, you authorize PureCrest or our payment processor to charge your payment method at the stated price, frequency, and schedule until the subscription is cancelled.

You should receive confirmation of your subscription terms after purchase.

Cancellation

You may cancel a subscription before your next scheduled billing date.

To cancel, contact us at:

support@trypurecrest.com

Cancellation requests should be submitted at least 24 hours before the next scheduled charge or shipment.

If a subscription order has already been processed, packed, or shipped, cancellation may apply only to future billing cycles.

No Automatic Subscription Enrollment

PureCrest does not intend to enroll customers in recurring billing without consent.

Any subscription, automatic refill, or recurring purchase option will be shown at checkout before purchase.

Taxes

Applicable taxes may be calculated and added at checkout based on your shipping address, billing address, product type, and local tax rules.

International customers may also be responsible for customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges.

These charges are not controlled by PureCrest unless specifically stated at checkout.

Discount Codes and Promotions

Discount codes, promotions, bundle offers, and limited-time deals must be used according to the terms shown at the time of purchase.

Discounts may not be combined unless specifically stated.

PureCrest reserves the right to reject, cancel, or adjust orders that misuse discounts, exploit promotions, or contain pricing errors.

Refunds and Payment Reversals

Approved refunds are issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

Once a refund is issued, it may take 7–12 business days to appear on your statement.

Refunds, returns, replacements, and guarantee claims are subject to our Refund Policy and 90-Day Money-Back Guarantee.

Chargebacks and Payment Disputes

If you have a payment, billing, delivery, or product concern, please contact us first at:

support@trypurecrest.com

We will do our best to resolve the issue quickly.

Filing a chargeback or payment dispute before contacting us may delay resolution.

PureCrest reserves the right to contest chargebacks by providing order details, tracking information, delivery confirmation, payment records, customer communication, and other relevant documentation to the payment provider.

Privacy and Payment Security

We respect your privacy and are committed to protecting your information.

Payment information is processed through secure third-party payment providers.

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how we collect, use, and protect your information.

Errors, Inaccuracies, and Payment Issues

Occasionally, information on our website may contain pricing errors, product errors, discount errors, payment errors, or other inaccuracies.

PureCrest reserves the right to correct errors, cancel orders, update pricing, refuse transactions, or modify order details where necessary.

If your order is affected by a payment or pricing issue, we may contact you using the email address or phone number provided at checkout.

Changes to This Payment Policy

PureCrest reserves the right to update, modify, or replace this Payment Policy at any time.

Changes become effective once posted on our website.

Your continued use of our website or placement of an order after changes are posted means you accept the updated Payment Policy.

Contact Information

For payment-related questions, billing issues, subscription questions, refund support, or checkout assistance, contact us at:

support@trypurecrest.com

By placing an order with PureCrest, you acknowledge and agree to this Payment Policy.