Terms of service
Effective Date: June 28, 2026
Overview
This website is operated by PureCrest. Throughout the site, the terms “we,” “us,” and “our” refer to PureCrest. PureCrest offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you should not access the website or use our services.
Please read these Terms of Service carefully before using our website.
Website Use
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependent to use this website.
You agree not to use our website, products, or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using this website.
You may not transmit worms, viruses, malware, or any code of a destructive nature. A breach or violation of any of these Terms may result in immediate termination of your access to our services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices.
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, access to the website, or any contact on the website without express written permission from us.
Products Sold for Personal Use Only
Products purchased from PureCrest are intended for personal use only and may not be resold, redistributed, or used for commercial resale without our written permission.
We reserve the right to limit order quantities, cancel suspicious orders, refuse bulk purchases, or restrict purchases that appear to be made for resale or unauthorized distribution.
Product Information
PureCrest products are designed to support personal care, skin comfort, freshness, and daily confidence.
We make every effort to display product information, ingredients, pricing, images, and descriptions accurately. However, we do not guarantee that all product descriptions, images, pricing, or other content on the website are completely accurate, current, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.
No Medical Advice
The information on this website is provided for general informational and educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
PureCrest products and website content are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician, dermatologist, pharmacist, or qualified healthcare provider before using any new product, especially if you have a medical condition, are pregnant or breastfeeding, have sensitive skin, have allergies, or are using prescription treatments.
If irritation, discomfort, allergic reaction, or worsening symptoms occur, discontinue use and consult a healthcare professional.
Use of Products
You agree to use PureCrest products only as directed and in accordance with any instructions, warnings, labels, or guidance provided with the product or on our website.
PureCrest is not responsible for misuse, improper application, allergic reactions, failure to follow instructions, or results that vary based on individual skin type, health condition, environment, or use habits.
Individual results may vary.
Modifications to Products, Services, and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product, service, offer, promotion, subscription, or website feature at any time without notice.
We are not liable to you or to any third party for any modification, price change, suspension, or discontinuation of any product or service.
Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
You agree to promptly update your account, billing, shipping, email address, phone number, and payment information so we can complete your transactions and contact you as needed.
We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, per order, per billing address, per shipping address, or per payment method.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
Order Acceptance
Receiving an order confirmation does not mean your order has been accepted. We reserve the right to accept or decline your order for any reason.
We may cancel orders due to suspected fraud, payment issues, inventory availability, pricing errors, shipping restrictions, abuse of promotions, or violation of these Terms.
If your order is cancelled after payment has been processed, we will issue a refund to the original payment method where applicable.
Payment
By placing an order, you represent and warrant that you are authorized to use the payment method provided.
You agree to pay all charges incurred by you or on your behalf through the website, including product price, shipping fees, taxes, and any applicable fees.
Payment processing is handled by third-party payment processors. We do not store full payment card details on our servers.
Subscriptions and Automatic Payments
Some PureCrest offers may include subscription, recurring, or automatic refill options. If you purchase a subscription product, you authorize us or our payment processor to charge your payment method at the price, frequency, and schedule shown at checkout until you cancel, if cancellation is permitted.
Subscription terms, billing frequency, renewal pricing, and cancellation instructions will be presented before purchase.
You are responsible for cancelling any subscription before the next billing date if you do not wish to continue receiving products.
Shipping
PureCrest offers worldwide shipping where available.
Shipping times may vary based on location, carrier delays, customs processing, holidays, weather, incorrect address information, and other factors outside our control.
Orders are typically processed and shipped as quickly as possible. Once an order has shipped, we cannot guarantee delivery timing.
You are responsible for providing a complete and accurate shipping address. PureCrest is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Delivery Confirmation
Carrier tracking or delivery confirmation may be used as proof of delivery.
If your tracking information shows that your package was delivered but you cannot locate it, please contact the carrier and then contact us at support@trypurecrest.com for assistance.
We are not responsible for packages lost, stolen, or misplaced after confirmed delivery, but we will do our best to help you resolve the issue.
Returns and Refunds
PureCrest offers a 90-day money-back guarantee.
If you are not satisfied with your purchase, contact us at support@trypurecrest.com within 90 days of receiving your order.
Refunds, replacements, and returns are subject to our Refund Policy. We may require your order number, proof of purchase, photos, product return, or additional information to process your request.
Refunds are issued to the original payment method when approved.
We reserve the right to deny refund requests that are fraudulent, abusive, outside the policy window, missing required information, or otherwise inconsistent with our Refund Policy.
Promotions and Discounts
Promotional offers, coupon codes, bundles, free gifts, discounts, or limited-time deals may be changed, restricted, or discontinued at any time.
Promotions may not be combined unless specifically stated. We reserve the right to cancel orders that misuse or abuse promotional offers.
Intellectual Property
All content on this website, including text, graphics, images, logos, icons, product names, videos, design, layout, code, and other materials, is owned by or licensed to PureCrest and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, display, publish, sell, license, or use any website content without prior written permission from PureCrest.
User Conduct
You agree not to use the website or services to:
Violate any law or regulation.
Infringe upon our intellectual property rights or the rights of others.
Submit false, misleading, or inaccurate information.
Harass, abuse, insult, harm, defame, slander, intimidate, or discriminate.
Upload viruses, malware, or harmful code.
Collect or track personal information of others.
Spam, phish, pharm, pretext, crawl, scrape, or otherwise interfere with website functionality.
Circumvent security features of the website.
Use the website for any unlawful or unauthorized purpose.
We reserve the right to terminate your use of the website for violating any prohibited uses.
Third-Party Tools
We may provide access to third-party tools, apps, payment processors, shipping tools, analytics platforms, or other services that we do not monitor or control.
You acknowledge and agree that we provide access to these tools “as is” and “as available” without warranties, representations, or conditions of any kind.
Your use of third-party tools is entirely at your own risk and subject to the terms of those third-party providers.
Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We are not responsible for reviewing or evaluating third-party content, accuracy, policies, products, services, or websites.
We are not liable for any harm, damages, or issues related to purchases, use of goods, services, resources, content, or transactions made through third-party websites.
Comments, Reviews, Testimonials, and Submissions
If you submit reviews, testimonials, photos, videos, comments, feedback, suggestions, or other materials to PureCrest, you grant us the right to use, reproduce, edit, publish, translate, distribute, and display that content for marketing, promotional, and business purposes.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You also agree that your submissions will not contain unlawful, abusive, obscene, threatening, defamatory, misleading, or otherwise objectionable material.
We reserve the right to remove or edit any user content at our discretion.
SMS and Email Communications
By providing your email address or phone number, you agree that we may contact you regarding your order, account, customer support requests, promotions, abandoned carts, product updates, or other brand communications, where permitted by law.
You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails.
You can opt out of SMS marketing by following the instructions in the text message.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in our services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after your order has been submitted.
Disclaimer of Warranties
The website, products, and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, except where prohibited by law.
We do not guarantee that the website will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from use of the website or products will be accurate, reliable, or identical for every customer.
Individual product results may vary.
Limitation of Liability
To the fullest extent permitted by law, PureCrest, its owners, employees, contractors, service providers, suppliers, affiliates, and partners shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes, without limitation, damages related to lost profits, lost revenue, lost savings, data loss, replacement costs, personal decisions based on website content, product misuse, shipping delays, or any similar damages.
Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so some limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless PureCrest and our owners, employees, contractors, suppliers, service providers, affiliates, and partners from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms, violation of any law, misuse of the website, misuse of products, or violation of the rights of a third party.
Dispute Resolution
If a dispute arises, you agree to contact us first at support@trypurecrest.com so we can attempt to resolve the issue informally.
If the dispute cannot be resolved informally, it may be handled through the legal process available under applicable law.
Nothing in these Terms limits any rights you may have under mandatory consumer protection laws in your jurisdiction.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
The remaining provisions will remain valid and enforceable.
Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by stopping use of our website and services.
We may terminate or suspend access to our website or services at any time if we believe you have violated these Terms.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and PureCrest regarding your use of the website and services.
Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service should be sent to: